Sovereign European AI Gateway

Labtagon powers sovereign European AI with intelligent routing, cost optimization, and complete transparency. Our gateway simplifies multi-provider management while ensuring all data stays within EU borders—making enterprise AI both affordable and compliant.

Zero Data Retention

No storage at Labtagon or providers

Smart Failover

Multi-provider with cost optimization

Full Control

You choose your providers

Affordable

Lower Costs

Pay only for what you use across best-priced providers

Tested

Enterprise-Ready Models

Verified models optimized for business use cases

EU Flag

European

EU Data Protection

EU law protects your personal and corporate data with strict regulations

Infrastructure

AI Provider Status

23:30 UTC

IONOS

Germany Flag
167 ms

Avg Response

99,8% uptime in the last 24h

Labtagon Testing

Germany Flag
1687 ms

Avg Response

48,7% uptime in the last 24h

Open Telekom Cloud

Germany Flag
92 ms

Avg Response

100,0% uptime in the last 24h

OVHcloud

France Flag
35 ms

Avg Response

100,0% uptime in the last 24h

STACKIT

Germany Flag
61 ms

Avg Response

100,0% uptime in the last 24h

For Matrix42 Customers

How to Use This Service

Matrix42 Enterprise Platform Configurable AI

For End Users:

Configurable AI features are available directly within your Matrix42 Enterprise Platform. Use AI-powered assistance for ticket analysis, knowledge suggestions, and automated workflows through the platform's interface. No additional setup required.

For Administrators:

This service is pre-configured for your Enterprise Platform instance. AI capabilities are managed through your standard Matrix42 admin console. Contact Matrix42 support if you need to enable or configure specific AI features.

Matrix42 Core / Pro Configurable AI

For End Users:

Once enabled by your administrator, Configurable AI features become available in your Matrix42 Core or Pro environment. Access AI capabilities through workflow configurations and custom integrations built by your admin team.

For Administrators:

To enable Configurable AI, you need to configure the AI gateway endpoint and API credentials in your Matrix42 Core/Pro settings. Contact your Matrix42 account manager or Labtagon support for access credentials and integration documentation.

Need Support?

For technical assistance or service inquiries, please contact your Matrix42 administrator or reach out to Labtagon support.